Privacy Policy

 True Home Partners (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a property inquiry, or communicate with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

We collect personal information that you voluntarily provide when you:

• Submit a property inquiry
   
• Request a cash offer
   
• Schedule an appointment
   
• Contact us by phone, email, or form
   
• Opt in to receive SMS communications
   

This information may include your name, phone number, email address, property address, and details about your home or selling situation.

We may also automatically collect limited technical information such as IP address, browser type, device information, and website interaction data to improve site functionality and user experience.

We use the information we collect to:

• Respond to inquiries and provide requested services
   
• Evaluate your property and prepare cash offers
   
• Schedule appointments and follow up
   
• Provide updates related to your property inquiry
   
• Improve our website and services
   
• Maintain internal business records and legal compliance
   

We do not sell, rent, or trade your personal information.

By providing your mobile phone number on our website and affirmatively checking the consent box, you expressly consent to receive text messages from True Home Partners regarding:

• Property inquiries
   
• Cash offer updates
   
• Appointment scheduling
   
• Follow-up communications
   
• Related real estate services
   

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. You may reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing any services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information only in the following circumstances:

• With service providers who assist in operating our business (such as CRM or communication platforms)
   
• When required by law or legal process
   
• To protect our legal rights or prevent fraud
   

All third-party providers are required to maintain the confidentiality and security of your information.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is completely secure, we take appropriate measures to protect your data.

You may:

• Opt out of SMS communications at any time by replying STOP
   
• Contact us to update or correct your personal information
   
• Request information about how your data is being used
   

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.